Customer Service Engineer/Architect (CAD/BIM)

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Job description

SCIA Join our TeamIf you can stare at tall buildings wondering how it stands up, you’ll feel at home at SCIA. Everyone in the team shares the same passion. We stimulate your urge to work things out, keep discovering and innovating. Our teams are invested in making SCIA even more successful and more importantly are having fun doing so. Don’t worry if you don’t have a lot of experience yet, we provide a creative environment with loads of learning opportunities and trainings.

As a Customer Service Engineer you will assist our customers with technical support and give presentations and demonstrations about our design software Allplan in the Benelux. This means you will travel frequently for work.

You will become an expert of our software while providing services to customers through trainings and after sales support. You’ll join a motivated and dynamic team and become part of SCIA with its open culture and great work environment. 


  • Help our customers with technical support by phone and e-mail
  • Learn more about CAD and BIM in practice
  • Give trainings for small and big groups, all over the Benelux
  • Help the sales team with demonstrations about the program for new customers
  • Consultancy for our customers about all kinds of CAD or BIM projects


  • Contact our international customers about their questions and remarks
  • Search for a solution for all kinds of questions for customers
  • Advice customers with their CAD and BIM workflow
  • Give trainings
    • In house or at customer site
    • Basic, detailed and theoretical trainings about CAD modeling and engineering, reinforcement, BIM, …
    • Custom made trainings
  • Give presentations
    • At events about the new features, improvements, …
    • Demo’s for sales
    • Webinars about special features within Allplan
  • Consultancy for our customers about all kinds of CAD or BIM projects
  • Travel
    • Travel frequently to The Netherlands and Luxemburg 
    • Travel occasionally to the rest of Europe + world
    • Give trainings in Dutch, English, French
  • Assist development by transferring customer demands, bugs and make some suggestions about new features



  • You have a background in Engineering , Construction or Architecture
  • Communicative with sufficient oral and writing skills in Dutch, English and French, we do provide additional language training if necessary
  • Spontaneously, friendly, customer oriented
  • Experience with CAD and BIM is a plus
  • You like to explain things and giving a presentation gives you a thrill
  • You would like to travel frequently


What we offer

  • Become part of an ambitious and fun team within a growing and international organization. You will travel frequently for work to meet our customers
  • We encourage our employees to develop themselves through a wide range of training and development opportunities. So don’t feel discouraged if you don’t have a lot of experience yet
  • We offer an exciting work environment that brings people together and encourages an entrepreneurial and innovative spirit. An attractive salary with extra-legal benefits (meal vouchers, health insurance, group insurance) and a company car
  • You’ll work in an easy to reach office building in Herk-de-stad, with a vibrant work atmosphere and colleagues from all over the world


Want to visit SCIA and come to meet us in person? Get in touch so we can have a chat over a nice cup of coffee.

Contact details

Please send your resume to with your motivation for this function.


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